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chit chat that day
myriah:
hmmmmm, not sure... You may have to call and have them credit your account...
to bethany
at 07:36PM 11/16/08
to bethany
at 07:36PM 11/16/08
christief:
It will show up when you check out it will deduct the $29.99 from your total.
to bethany
at 07:44PM 11/16/08
to bethany
at 07:44PM 11/16/08
myriah:
oh, yes, christie is right. it doesn't show up until the very end after you put in all your information.
to bethany
at 07:45PM 11/16/08
to bethany
at 07:45PM 11/16/08
christief:
Maybe you can not use two credits in one transaction. try not getting the credit for the prints them maybe the album credit will kick in. Also go to your account and make sure it is showing the album credit.
to bethany
at 07:45PM 11/16/08
to bethany
at 07:45PM 11/16/08
myriah:
it was like this for me too. I was all confused and it didn't show up until literally the very end...
to bethany
at 07:46PM 11/16/08
to bethany
at 07:46PM 11/16/08
christief:
mine came up before buy now it should of been on the summery total page.
to bethany
at 07:47PM 11/16/08
to bethany
at 07:47PM 11/16/08
anguseli:
Is this snapfish? I recently used them for an offer and it was the same thing. I ended up calling them and they walked me through it, but it still ended up a higher amount than I thought. Costco has a great photo albulm, etc. program. I really like it better than anything I've experienced... sorry...
to bethany
at 07:48PM 11/16/08
to bethany
at 07:48PM 11/16/08
bethany:
yeah well they did charge me at the end. I didnt think i was using any other credits. I will call tomorrow
at 07:51PM 11/16/08
at 07:51PM 11/16/08
myriah:
ahhhh, lame. sorry. i think that happened to carli ray too and they credited her back for it.
to bethany
at 07:52PM 11/16/08
to bethany
at 07:52PM 11/16/08
christief:
I just went and did mine and it shows up on this page so you may want to try again.
to bethany
at 07:52PM 11/16/08
to bethany
at 07:52PM 11/16/08
christief:
it shows that you have 3 print credits so I bet you can only use one at a time. I have had really good luck with them on the phone before.
to bethany
at 07:53PM 11/16/08
to bethany
at 07:53PM 11/16/08
carliray:
oh very cool! Disregard my private message Bethany! I'm with Christie...call them tomorrow and have them fix it :)
to bethany
at 07:57PM 11/16/08
to bethany
at 07:57PM 11/16/08
leahmariv:
what I and I do is log out then go to the link that Nichole left then log in at that link then do it hehe I had the same problem buy I went to the help page and it walks u through it. Sorry I did not we this sooner
to bethany
at 11:33PM 11/16/08
to bethany
at 11:33PM 11/16/08
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